I am sixty two many years outdated, and was over a flight from Orange County, Ca to Jacksonville, NC. All went nicely until I arrived at Charlotte,NC. Since I had wheel chair help I had been served normally I feel I would not are actually. Soon after two flight had been cancelled on that evening I wasn’t genuinely positive what I'd do. But as a result of kindness of your respective staff they wheeled me to buyer service each times, and finally upon acquiring the news that A further flight wouldn't be scheduled right up until the morning on the 3rd they produced sure I had a motel paid out for by american airlines which I very much appreciated. Being on your own was a little Terrifying, but I designed it as a result of, and managed to receive back on the airport at five:30 the subsequent early morning. And once again this flight was cancelled also. At this time I arranged to just go to another town. On receiving on that flight there was a electrical fire from the cabin of the airplane, and soon after getting within the air for about ten minutes it absolutely was circled and we had been taken from the plane inside a hurry.
My partner And that i had first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We had been purported to get there in Denver at one:30 pm. The leg from Charlotte, nc was an complete nightmare. We have been delayed, experienced a crew modify, no h2o or ice, and so on.
American airlines neglected to present me medical aid Once i questioned for it. The workers mentioned that considering that I didn’t make arrangements for aid they couldn’t aid me. Like I realized I had been gonna Possess a clinical emergency. Get genuine American airlines and begin caring about your shoppers.
Whenever we completed experiencing Immigration and Customs and baggage and we had GREAT problem discovering the ONE AA Shopper Service one who was exceptionally hard to contend with with regards to the arrangements for the evening and next early morning. We learned that there were no hotel rooms out there. At eleven.forty five pm he last but not least gave us a voucher for the 9AM flight another morning as well as a $twelve voucher for meals.
The purple tape to obtain a response about a genuine tousled vacation from get started to finish is horrible. I are endeavoring to obtain a response from AA although the operate about is exactly what AA would like so you More Help are going to stop trying..GUESS WHAT ? i dont hand over very easily. so AA i await your answer.
We flew Just about in just eyesight with the desired destination, and after that the captain arrived on and said which the technical challenge was performing up, and in place of landing in which our vacation spot was, they necessary to turn again to obtain it serviced by people that would basically make this happen.
Our Good friend experienced now missed her whole shift at function and we had been very upset. Her mobile phone was running very low as we experienced put in all the afternoon about the cell phone together with her and also the airlines checking in on our son. She was advised to wait, so she did.
Please ahead me the data for my travel voucher that ought to be on file. I have misplaced the first as I had saved it on my other Computer system that is being serviced.
Exceptionally unhappy re lack of acknowledgment of any pain I encountered. Looks as next page if an easy courtesy.
My ticket # was 0017861076928. I purchased insurance coverage also on this ticket. I hope to listen to a beneficial response
I obtain it horrible to acquire my luggage go lacking in Miami on the two leaving and returning flights. I assume being contacted quickly on how we can arrive at an settlement about this. I will be performing a go now abide by up.
My daughter And that i flew to Barbados for my Pal”s funeral on Jul twenty third. We had a disservice and about the return flight, we ended up forced to attend more than one hour for your wheelchair. It absolutely was annoying, and as an individual with cardiac health and fitness, it was to some degree Frightening.
We landed punctually and ended up very pleased the experience was clean and pain-free. The moment we manufactured it to baggage claim, the carousal stopped and about 1/2 of your passengers obtained their baggage. There have been so Many people waiting for our luggage. Various of us went on the AA to clarify they needed to do some thing.
The entire opposite is your personnel Liibide (sorry I didn’t have the spelling of his name). I be reluctant to phone him a Shopper Service Rep. He did assistance me with a few problems I had on my outgoing flight but essentially was of no support in anyway with my return flight.